Options MD is a virtual clinic, which means that your appointments take place through a virtual online platform.
During this one-hour consultation, you’ll connect with a licensed clinician, who will work with you to review your history of depression symptoms, lifestyle, overall health, and personal treatment preferences. You’ll receive expert advice about diagnoses, potential treatment options, and access to the professional resources you need to regain control of your life.
Receive personalized, evidence-based therapy like CBT, ACT, DBT, or EMDR that you can receive as part of your personalized treatment plan, alongside other treatment options.
Optimize your treatment through psychiatric care, with close monitoring of your treatment progress and an opportunity to address questions or concerns. Adjust medications to maximize their effectiveness and manage side effects, in combination with therapies that work for you.
We’ll take your payment information when you book your first appointment. You’ll be billed shortly after scheduling, and it may take 1-2 business days for the charge to show up on your statement. We accept all major credit and debit cards.
We offer a full refund if canceled before 24 hours. A charge of $50 for a late cancellation fee is made if canceled within 24 hours. No-shows will be charged the full price of the appointment.
At this time, Options MD is not currently in-network with any major health insurers.
In some instances, patients can get up to 50% of their care paid for if their out-of-network benefits apply. We can provide you with a monthly superbill that you can submit to your health insurer for reimbursement. That being said, Options MD cannot guarantee reimbursement, and reimbursement is dependent on your plan benefits.
Some insurance plans offer out-of-network coverage for telehealth, including virtual psychiatry and therapy sessions. To verify your coverage, reach out to your insurance company.
Insurance companies typically require that their members submit superbills to be reimbursed. Please request a superbill by emailing info@optionsmd.com.
Unfortunately, Options MD cannot submit your superbill on your behalf. We will provide you with your superbill via email, and you will need to upload it to your health insurance reimbursement portal.
A superbill is the document healthcare providers use to bill insurance companies for services rendered.
A superbill includes detailed information about the services rendered, such as the date of service, type of service, medical billing codes, and the provider's name. It also includes information about the patient’s insurance, such as their plan name and member ID.
All you have to do is let the staff at Options MD know that you need a superbill. We will be happy to provide you with a superbill you can submit to your insurance company. A superbill can help you get reimbursed for paying out-of-pocket for medical care with an out-of-network provider.
When you submit a superbill to your insurance company, they will take a few weeks to process the bill. If they accept the bill, they will reimburse you for the cost of out-of-network care.
The exact length of time and processing steps depend on your insurance provider, so be sure to reach out to them for further clarification.
Options MD clinicians will send your prescription to a local pharmacy of your choice. At that pharmacy, you will be able to use your health insurance card to pay for your prescriptions. If the recommended medication is too expensive, please contact your Options MD psychiatrist and they will work with you to find a suitable prescription that you can afford.
Yes, we do accept FSA or HSA cards. They can be entered as a credit card number during our online appointment booking process. Please contact our clinic if you receive any error messages when using your FSA or HSA cards when trying to book your appointment online.
Mon-Fri 9am - 9pm Central
Sat & Sun Noon - 5 Central
The 988 Suicide and Crisis Lifeline: 988 | Crisis Text Line: Text HOME to 741741
