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Options MD Terms of Use

Options MD Terms of Use

Last updated: March 4, 2023

Options MD LLC and/or its affiliates (“Options MD” “we,” or “us”) provide website features and other products and services to you when you visit OptionsMD.com, contact us, or otherwise interact with us, use our products or services, use our applications for mobile, or use any software we provide in connection with any of the foregoing (collectively, “Services”). These terms of use (the “Terms”), together with our Privacy Policy govern your use of the Services, whether or not you have created an account. Please read them carefully.

By using or otherwise accessing the Services, or by creating an account with Options MD, you agree to these Terms, including the information practices disclosed in our Privacy Policy.  If you do not agree with these Terms, you cannot use the Services.

ARBITRATION NOTICE: These Terms contain a mandatory individual arbitration and class action/jury trial waiver provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions. agreeing to arbitration is an important decision which you should carefully consider.

YOU SHOULD BE AWARE THAT OPTIONS MD IS NOT A PROVIDER OF MEDICAL ADVICE. BEFORE YOU TAKE ANY ACTION THAT MAY AFFECT YOUR HEALTH OR SAFETY OR THE HEALTH OR SAFETY OF YOUR FAMILY, PLEASE CONSULT WITH A PROFESSIONAL. DO NOT USE THESE SERVICES FOR EMERGENCY MEDICAL OR MENTAL HEALTH NEEDS. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR LOCAL EMERGENCY PHONE NUMBER OR YOUR HEALTHCARE PROVIDER IMMEDIATELY.

Options MD is not a health care provider and does not provide medical advice, care, and/or treatment. By using the Services, including the Platform (as defined below) you are not entering into a doctor-patient or other health care provider-patient relationship with Options MD.

Options MD operates a technology platform (“Platform”) through which you can connect with providers (“Providers”) engaged by independent, physician-owned and operated, medical practices affiliated with Options MD (“Medical Groups”). Options MD provides administrative, payment, technological and other supportive non-clinical services for the Medical Groups and Providers, but Options MD does not own or have any ownership interest in the Medical Groups. OptionsMD does not participate in the interaction between you and Providers and does not have control over the quality, reliability, legality, integrity, authenticity, accuracy, appropriateness, provision, or failure to provide, or responsiveness of the information provided by or to Providers.

  • Use of the Services; Prohibited Uses  

We invite you to use the Services for personal and non-commercial purposes. When you accept these Terms, we grant you a limited, personal, non-exclusive, nontransferable, fully revocable license to access and use the Services as permitted under these Terms and any other agreements you may have entered into with us. You have no other rights the Platform, the Services and any information, content, files, document, text, photographs, images, audio, videos, reviews, products, documentation, software, or other materials available on or through the Platform and Services (collectively, the “Content). Please note, Content does not include any User Generated Content (defined below) For more information regarding User Generated Consent, see Section 7 (Intellectual Property). 

You agree not to use the Services for commercial or public purposes or to: (i) violate any applicable local, state, national or international laws; (ii) stalk, harass or harm another individual; (iii) collect or store personal data about other users or persons; (iv) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; (v) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services; (vi) attempt to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services, whether through hacking, password mining, or any other means; and/or (iv) modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit the Services, Platform, or the Content in any manner.

  • Eligibility 

You must be at least 18 years of age and reside in a jurisdiction in the United States or any of its territories or possessions where the Platform is available in order to access the Platform or  Services By visiting, accessing, registering with or using the Platform, or by purchasing or using any Services through the Platform, you represent and warrant to you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services. If we learn that we have collected personal information from someone under the age of 18, subject to applicable laws, we will promptly delete that information. If you believe we have collected personal information from someone under the age of 18, please contact us at support@OptionsMD.com

  • Availability 

Options MD operates subject to state and federal regulations, and the Platform may not be available in your state. You represent that you are not a person barred from enrolling for or receiving the Platform under the laws of the United States or other applicable jurisdictions in which you may be located. Access to and use of the Platform is limited exclusively to users located in states within the United States where the Platform is available. Services are not available to users located outside the United States. Accessing the Platform from jurisdictions where content is illegal, or where we do not offer the Platform, is prohibited.

  • Your Account

If you want to access the Services on the Platform, you will have to create an account (“Account”) via the Options MD website. For your Account, you agree to provide and maintain true, current, and complete information about yourself which you authorize Options MD to use and disclose as described in our Privacy Policy. You are responsible for maintaining the confidentiality of your Account and password and for restricting access to your Account, and you agree to accept responsibility for all activities that occur under your Account. 

You may deactivate your Account by emailing support@OptionsMD.com. Without limiting the survival of certain provisions in these Terms, the Terms shall continue to apply to our relationship with you unless you deactivate your Account in accordance with these Terms.

  • Privacy and Security

We care about the privacy of our users. You understand that by accessing the Platform or Service you consent to the collection, use and disclosure of your information, including any personal information, as set forth in our Privacy Policy. You further consent to have your personally identifiable information collected, used, transferred to and processed in the United States, or any other country in which Options MD or its affiliates or service providers maintain facilities. We encourage you to read our Privacy Policy on a regular basis, for a description of such data collection and use practices. The Medical Groups and Providers have also adopted a Notice of Privacy Practices describing their collection and use of your health information and this document will govern the collection, use and disclosure of any health information which is subject to the Health Insurance Portability and Accountability Act (“HIPAA”).

Options MD seeks to use commercially reasonable safeguards to preserve the integrity and security of your personal information and implement your privacy settings.  However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes.  You acknowledge that you provide your personal information at your own risk.

  • Payment

Options MD requires payment of a fee for certain portions of the Services. All fees published on the Platform are set by Options MD in its sole discretion and we may change our fees from time to time.

Options MD will charge any fees associated with your Account to your credit card or debit card on file with Options MD, as identified in your Account, in accordance with these Terms of Use. Invoices or receipts for payments will be emailed to you or available through your Account. You represent and warrant that (i) the credit card or debit card information you provide to Options MD and/or our Payment Processor (as defined below) is true, correct and complete, and (ii) that you are the person in whose name the credit card or debit card was issued and/or you are authorized to make a purchase with the relevant credit card or debit card. You will promptly notify Options MD if your payment information has changed, if your payment method has been canceled, or if you become aware of a breach of security. You acknowledge that we may process an authorization hold using your payment information in order to verify the information provided. If your payment card details change or are due to expire, we may request updated payment details from you, including your card number, expiration date, and CVV (or equivalent). By providing us updated payment information, you authorize us to continue to charge your card using the updated information so that you can continue to receive to use and access the Platform. 

If any invoice is not paid in a timely manner, or your payment is not successfully settled, due to expiration, insufficient funds, chargebacks, or otherwise, we reserve the right to suspend, disable, cancel or terminate your Account until we have successfully charged a valid payment method.

All credit card, debit card and other monetary transactions on or through the Platform occur through an online payment processing application that is provided by a third-party payment processor(s) (“Payment Processor”). Your use of this application is subject to the Stripe Services Agreement, which you should review.  By agreeing to Terms or making payments under this Terms, you agree to be bound by the above referenced agreements with our Payment Processor and agree that such agreements may be modified by the Payment Processor from time to time.  If our Payment Processor is unable to secure funds from your payment method for fees that are due for any reason, including, but not limited to, insufficient funds or insufficient or inaccurate information provided when submitting electronic payment, Options MD may undertake further collection action, including application of fees to the extent permitted by law, and reserves the right to suspend or terminate your Account or Services.

You agree to waive all claims against Options MD and its third-party affiliates, including our third-party Payment Processor, related to any unauthorized payments made on or through the use of your Account outside of Options MD’s control, regardless of whether such payments are authorized or unauthorized. 

  • Intellectual Property 

Content. Options MD, the Medical Groups, and/or Options MD’s licensors, as applicable, retain all right, title, and interest in and to the Platform, the Services and all Content available on or through the Platform and Services, and any patent, copyright, trade secret, trademark, service mark, or other intellectual property, or proprietary right in any of the foregoing. For clarity, use, reproduction, copying, or redistribution of Options MD trademarks, service marks, and logos or those of Options MD’s third party licensors are strictly prohibited without the prior written permission of Options MD or the licensor, as applicable. The Platform may contain other proprietary notices and copyright information, the terms of which you agree to follow. 

User Generated Materials. All names, photographs, information, communications and any other content that you submit to or publish on or through the Platform, or that you submit to or publish on an online social media account (e.g., Facebook, Instagram) that you own and link or otherwise associate with the Platform or your Account, including any medical information you provide via Platform, if any and as applicable, is referred to in these Terms as the “User Generated Materials.” You own and are responsible for all User Generated Materials and grant Options MD and its related third parties involved in providing you the Services a worldwide, transferable, sub-licensable, irrevocable, perpetual license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, perform and display (publicly or otherwise), adapt, analyze, exploit, and make derivative works of all such User Generated Materials for any purpose. You agree not to provide any User Generated Materials that (i) are false, inaccurate, defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior, (ii) violate or infringe the privacy, copyright, trademark, trade dress, trade secrets, or intellectual property rights of any person or entity, or (iii) contain or transmit a virus or any other harmful component. Options MD may, but does not assume the obligation to, monitor and/or delete any User Generated Materials that it deems in its sole discretion to be in violation of the foregoing sentence. You represent and warrant that you have the legal right and authorization to provide all User Generated Materials to Options MD, and if relevant, its related third parties, so Options MD or those entities can provide you with the Services.

DMCA. The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the internet infringes their rights under U.S. copyright law.  If you believe in good faith that materials available on the Service infringe your copyright, you (or your agent) may send to Options MD a written notice by mail or email, requesting that Options MD remove such material or block access to it.  If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send to Options MD a counter-notice.  Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA.  See http://www.copyright.gov/  for details.  Notices and counter-notices must be sent in writing to Options MD as follows:  By mail to Options MD 8721 Santa Monica Boulevard, Suite 147, Los Angeles, CA 90069 Attention: DMCA; or by email to support@OptionsMD.com.  

Feedback. Any feedback, comments, questions, or suggestions (collectively, “Feedback”) you may provide regarding the Platform or Services is entirely voluntary and we will be free to use such feedback, comments or suggestions without any obligation to you. By sending us any Feedback, you further (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback; (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development; (iii) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute, and sublicense the Feedback; and (iv) irrevocably waive, and cause to be waived, against Options MD and its users any claims and assertions of any moral rights contained in such Feedback. These provisions regarding Feedback shall survive any termination of your Account, these Terms, or the Platform or Services.

  • Content Disclaimer 

Outside of health care advice you receive directly from a Provider, the any information made available via the Platform or the Services, including Content, is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind by Options MD. All information provided by Options MD, or in connection with any communications supported by Options MD (including resources published on our website and other general health care-related information and self-guided resources), is intended to be for general information purposes only, and is in no way intended to create a health care provider-patient relationship. If you rely on any Content, you do so solely at your own risk. We encourage you to independently confirm any Content relevant to you with other sources, including your healthcare provider.

WHILE WE MAKE REASONABLE EFFORTS TO PROVIDE YOU WITH ACCURATE CONTENT, WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO OTHER CONTENT AVAILABLE THROUGH THE SERVICES. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON ANY SUCH CONTENT

  • Risks Associated with Telehealth

By using the Services, you acknowledge the potential risks associated with telehealth services. These include but are not limited to the following: information transmitted may not be sufficient (e.g. poor resolution of images) to allow for appropriate medical or health care decision making by the Provider; delays in evaluation or treatment could occur due to failures of electronic equipment; a lack of access to your medical records may result in adverse drug interactions or allergic reactions or other judgment errors; although the electronic systems we use incorporate network and software security protocols to protect the privacy and security of health information, those protocols could fail causing a breach of privacy of your health information..

  • Not an Insurance Product

We are not an insurer, nor do we offer an insurance plan or product. The amounts you pay to us for any Services obtained through the Platform are not insurance premiums. If you desire any type of health or other insurance, you will need to purchase such insurance separately.

  • Termination 

Options MD has the right to suspend or terminate the function or existence of all or any part of the Platform and/or your Account at any time, and without notice as it deems advisable, including where you violate these Terms, as required by law, or due to security or welfare concerns. To the extent permitted by applicable law, Options MD shall not be liable to you or any third party(s) for any loss or damage that is caused by or arises from or in connection with any such suspensions or terminations. If Options MD has previously prohibited you from accessing or using the Platform, you are not permitted to access the Platform or its Services.

  • Disclaimer of Warranties

THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES ARE PROVIDED BY OPTIONS MD ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. OPTIONS MD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, SOFTWARE, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE CONTENT AND THE SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY LAW, OPTIONS MD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OPTIONS MD DOES NOT WARRANT THAT THE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS, SOFTWARE OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, OPTIONS MD'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM OPTIONS MD ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 

  • Limitation of Liability

TO THE FULL EXTENT PERMISSIBLE BY LAW, OPTIONS MD AND ANY OF THE THIRD PARTIES OFFERING SERVICES VIA THE PLATFORM, INCLUDING THE MEDICAL GROUPS, THE PROVIDERS, AND ANY OF OPTIONS MD’S AND SUCH THIRD PARTIES’ OFFICERS, DIRECTORS, MEMBERS, MANAGERS, OWNERS, SHAREHOLDERS, PARTNERS, AGENTS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, SUCCESSORS, ASSIGNS, TRANSFEREES, CONTRACTORS, OR LICENSEES (COLLECTIVELY, THE “LOL PARTIES”), WILL NEITHER BE RESPONSIBLE NOR LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CAUSED BY OR ARISING FROM OR IN CONNECTION IN ANY WAY TO THE PLATFORM, PRODUCTS, SERVICES, CONTENT OR INFORMATION CONTAINED WITHIN THE PLATFORM, INCLUDING ANY SERVICES PERFORMED OR PRODUCTS OFFERED BY THE LOL PARTIES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PLATFORM OR SERVICES IS TO STOP USING THE PLATFORM OR THOSE SERVICES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS OF USE, OPTIONS MD IS FOUND TO BE LIABLE TO YOU, THE  CUMULATIVE LIABILITY OF OPTIONS MD AND THE OTHER LOL PARTIES TO YOU WITH RESPECT TO YOUR USE OR ACCESS OF (OR INABILITY TO USE OR ACCESS) THE PLATFORM OR SERVICES IS $500 (FIVE HUNDRED DOLLARS).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. TO THE EXTENT THAT WE MAY NOT DISCLAIM ANY IMPLIED WARRANTY OR LIMIT ITS LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF OUR LIABILITY WILL BE THE MINIMUM PERMITTED UNDER APPLICABLE LAW.


  • Indemnification 

You will indemnify and hold harmless Options MD, the Medical Groups, the Providers, and its and their officers, directors, employees, contractors  and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with: (i) your access to or use of the Platform, Services or Content, or (ii) your violation of these Terms.

  • Disputes and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

For any dispute with Options MD, you agree to first contact us at support@optionsmd.com and attempt to resolve the dispute with us informally. In the unlikely event that we have not been able to resolve the dispute with you after sixty (60) days, You and Options MD agree that all claims, disputes, or disagreements that may arise out of interpretation or performance of these Terms (including but not limited to its formation, enforceability, performance, and breach) or payments by or to Options MD, or that in any way relate to the provision or use of the Platform or the Services or products provided through the Platform, your relationship or any dispute with Options MD, the Medical Groups, or any Providers (collectively, the “Relevant Parties”), shall be resolved exclusively through binding arbitration in accordance with this Section. The Federal Arbitration Act and federal arbitration law apply to this Section

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Options MD, 8721 Santa Monica Boulevard, Suite 147, Los Angeles, CA 90069 Attention: DMCA. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, Options MD will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Opt Out. You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt-out to the following email address: support@OptionsMD.com. The notice must be sent within 30 days of March 4, 2023 or your creation of an Account, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. Your notice must include your full name, mailing address, the email address you used to set up your Account, and an unequivocal statement that you want to opt out of the arbitration terms contained in this Section (“Arbitration Provisions”). If you opt-out of these Arbitration Provisions, Options MD and the Relevant Parties also will not be bound by them, but all other parts of these Terms will continue to apply to you. Options MD will continue to honor any valid opt outs if you opted out of arbitration in a prior version of these Arbitration Provisions pursuant to the requirements set forth in that version. If you do not timely opt out of these Arbitration Provisions, such action shall constitute mutual acceptance of these Arbitration Provisions by you, Options MD and the Relevant Parties.

Changes. Options MD will provide 30 days’ notice of the date of any material changes to the Arbitration Provisions will become effective on the 30th day and apply to all claims not yet filed. If you continue to use the Platform or Services after the 30th day, you agree that any unfiled claims of which Options MD does not have actual notice are subject to the revised Arbitration Provisions. If you do not agree to such changes, you may opt out by providing notice as described above. If you reject any such changes by opting out of the Arbitration Provisions as described above, you may exercise your right to a trial by jury or judge, as permitted by applicable law, but any prior existing agreement to arbitrate disputes under a prior version of the Arbitration Provisions will not apply to claims not yet filed. 

  • Third Party Sites 

The Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.

  • Electronic Communications

When you use the Services, or send emails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications (including emails, texts, mobile push notifications, or notices and messages on the Options MD site or through other Services) by or on behalf of Options MD to any email address, phone number, or mobile device associated with your Account or otherwise directly or indirectly provided to Options MD. You can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. If you choose to share access to your mobile phone, carrier account, email, or your Account with others those individuals might also be able to see this information. 

By providing your mobile number or otherwise opting-in to receive telephonic communications from us, you are agreeing to be contacted by or on behalf of Options MD at the mobile number you have provided, including calls and text messages, regarding your Account and use of the Platform and Services. These text messages or calls may be automated and may include information about your treatment plan, appointment reminders, order confirmations, shipping notifications, messages from your Provider, and other transactional messages. You may also sign up to receive promotional and marketing calls and text messages. You are not required to consent to promotional and marketing calls and text messages as a condition of purchase. You may update your notification preferences from Options MD at any time by going through your Account. By consenting to receive text messages from us, you represent that you are the subscriber of the cellular service at the mobile number provided or that you are authorized by the subscriber to sign-up for texts. You can opt out of transactional text messages by updating your notification preferences in your Account. We may send you a text message to confirm your opt out of transactional text messages. Please note that if you withdraw your consent to receive text messages, some Platform features and certain Services may no longer be available to you and you may not receive important and helpful information and reminders about your Services. If you have revoked consent and want to re-enroll in receiving transactional text messages, you can re-enroll by updating your notification preferences in your Account.

  • Applicable Law

By using any Options MD Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of New York, without regard to principles of conflict of laws, will govern these Terms and any claim or dispute arising in connection with the Platform or Services. All except for claims that must be arbitrated pursuant to the Arbitration Provisions, all arising in connection with the Platform or Services shall be decided exclusively by a court of competent jurisdiction located in New York, New York, and you consent to the personal jurisdiction of and venue in such courts and waive any and all jurisdictional and venue defenses or objections otherwise available.

  • Changes to these Terms

We may change these Terms at any time, as we reasonably deem appropriate. Upon any such change, we will post the amended terms on the Services; we may also attempt to notify you in some other way (e.g. by email). Your continued use of the Services following such posting shall constitute your affirmative acknowledgement of the Terms modification and agreement to abide and be bound by the Terms, as amended. We encourage you to periodically review these Terms.

  • Claims Limitation 

No action arising under or in connection with these Terms, regardless of the form, may be brought by you more than one (1) year after the cause of action arose; actions brought thereafter are forever barred.

  • Severability, Waiver, and Entire Agreement

If any of these Terms shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term. Options MD’s failure to insist upon strict performance of any provision of these Terms will not be construed as an implicit waiver of any provision or right. These Terms constitute the entire agreement between you and Options MD governing your use of the Platform and Services.

  • Changes to the Services and the Platform

All information contained on the Platform, including descriptions, images, references, features, content, specifications, products, and prices of any products or Services offered by Options MD or its related third parties on or through the Platform, are subject to change at any time and without notice to you.

  • Questions or Additional Information 

If you have any questions regarding these Terms, please contact us below 

Email: support@optionsmd.com 

Mailing Address:

Options MD, Inc.

8721 Santa Monica Boulevard 

Suite 147

Los Angeles, CA 90069

 

To the extent the California Electronic Commerce Act of 1984 applies, California users are advised that the technology (including the Platform) and the Services are provided by Options MD, LLC with its primary mailing address at 8721 Santa Monica Boulevard, Suite 147, Los Angeles, CA 90069. If you have a question or complaint regarding the technology or the Services, please contact us as described above. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700. Residents of other states may find contact information to their state’s respective consumer protection office at this website.

 

Options MD

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Sat & Sun Noon - 5 Central

If you or someone you know are actively experiencing suicidal thoughts, are in crisis or in an emergency, call 988. If you are struggling and need someone to talk to right now, the resources below provide free and confidential assistance 24/7:

The 988 Suicide and Crisis Lifeline: 988 | Crisis Text Line: Text HOME to 741741

Suicide Prevention Lifeline: (800) 273-8255
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