Options MD is a virtual clinic, which means that your appointments take place through a virtual online platform.
At Options MD, we’re dedicated to providing you with the best care possible. Our team will work with you to help you understand your insurance benefits. We will work directly with your insurance provider to determine if you’re eligible for coverage for our treatment program.
At this time, we do not accept Medicaid or Medicare.
Assess your history of depression, symptoms, lifestyle, overall health, and personal treatment preferences.
You’ll receive a diagnosis confirmation, a personalized treatment plan, and access to the professionals you need to regain control of your life.
Receive personalized, evidence-based therapy like cognitive behavioral therapy, trauma-informed therapy, acceptance commitment therapy, dialectical behavioral therapy, or more.
Optimize your treatment through close monitoring of your symptoms. Adjust medication to manage side effects and combine them with therapies that work for you.
Self-pay pricing will be increased starting March 25th. This will not impact patients using insurance.
Yes, you can still make an appointment if we are out-of-network with your insurance or if you do not have insurance. You will be responsible for paying the full price of your appointment.
We’ll take your payment information or your insurance information when you book your first appointment. You’ll be billed shortly after scheduling, and it may take 1-2 business days for the charge to show up on your statement.
We accept insurance in the states of California and New York. We also accept all major credit and debit cards for individuals without insurance or if you have a deductible or co-payment to meet before your insurance provider will cover your full bill.
If you do not have insurance, or you do not want to pay with insurance, you always have the option of paying out-of-pocket instead. We will directly bill you for your treatment.
We offer a full refund if canceled before 24 hours. No-shows and cancels inside 24 hours will be charged the full price of the appointment.
Options MD currently is an in-network provider in the states of California and New York from the following health insurance companies::
Aetna, United, Cigna, and Oxford.
Don’t see your provider on the list? Ask us, as we are always working to partner with new insurance providers.
Some insurance plans offer out-of-network coverage for telehealth, including virtual psychiatry and therapy sessions. To verify your coverage, reach out to your insurance company.
Insurance companies typically require that their members submit superbills to be reimbursed. Please request a superbill by emailing suppport@optionsmd.com.
Unfortunately, Options MD cannot submit your superbill on your behalf. We will provide you with your superbill via email, and you will need to upload it to your health insurance reimbursement portal.
All you have to do is let the staff at Options MD know that you need a superbill. We will be happy to provide you with a superbill you can submit to your insurance company. A superbill can help you get reimbursed for paying out-of-pocket for medical care with an out-of-network provider.
Mon-Fri 9am - 5pm EST (6am - 2pm PST)
The 988 Suicide and Crisis Lifeline: 988 | Crisis Text Line: Text HOME to 741741